General Terms and Conditions of Sale and Use
Last updated: December 30, 2025
These General Terms and Conditions of Sale and Use (hereinafter the "T&Cs") define the contractual framework between Numezis SA, a public limited company based in Geneva (Switzerland), and any natural or legal person (hereinafter the "Customer") subscribing to the SaaS services provided via the Numezis platform.
1. Purpose and Acceptance of Terms
Numezis provides a financial and operational operating system (OS) accessible in Software as a Service (SaaS) mode. Access to the platform and use of the services are conditional upon full acceptance of these T&Cs. By creating an account or signing a purchase order, the Customer acknowledges having read the T&Cs and agrees to comply with them.
2. Description of Services and Availability
2.1 Features
Services include automated accounting management, invoicing, expense report management, AI agent automation, and secure document storage.
2.2 Availability (SLA)
Numezis strives to maintain 99.9% platform availability on an annual basis, excluding scheduled maintenance windows. Maintenance is generally performed during low-activity hours and notified at least 24 hours in advance.
3. Financial Conditions and Payment
3.1 Subscriptions
Services are provided via monthly or annual subscriptions. Rates are those in effect on the day of subscription, displayed on the site or specified in a specific quote.
3.2 Payment
Payment is made by credit card or bank transfer. Invoices are issued at the beginning of each billing period. Any payment delay exceeding 15 days results in automatic suspension of access to services after an unsuccessful reminder.
3.3 Price Revision
Numezis reserves the right to modify its rates annually, subject to 30 days' notice.
4. Customer Responsibilities
The Customer is responsible for:
• The veracity and accuracy of the data entered on the platform.
• The confidentiality of their login credentials and those of their collaborators.
• The compliance of their use of services with applicable laws (notably tax and social).
• Obtaining all necessary consents for the processing of third-party data by Numezis tools.
5. Limitation of Liability
Numezis is subject to an obligation of means. Numezis shall not be held liable for indirect damages such as loss of profit, loss of opportunity, or loss of data resulting from a fault by the Customer. In any event, Numezis's total liability is limited to the amount effectively paid by the Customer during the 12 months preceding the event giving rise to the damage.
6. Intellectual Property and Data
6.1 Numezis Ownership
Numezis SA holds all intellectual property rights to the platform, software, algorithms, AI models, designs, and trademarks. No transfer of rights is made to the Customer, who benefits from a limited license to use for the duration of the contract.
6.2 Customer Data
The Customer remains the sole owner of their data. Numezis refrains from using Customer Content for any purposes other than performing the services and the isolated improvement of AI models specific to the Customer.
7. Duration and Termination
7.1 Duration
The contract is concluded for the duration chosen during subscription (month or year) and automatically renews for an identical period unless terminated.
7.2 Termination by Customer
The Customer may terminate their subscription at any time via their management interface. Termination takes effect at the end of the current contractual period.
7.3 Data Recovery
At the end of the contract, the Customer has 30 days to export their data via the platform's standard tools. After this period, Numezis may proceed with the permanent deletion of the data, subject to legal retention obligations.
8. Applicable Law and Jurisdiction
These T&Cs are subject to Swiss substantive law, excluding its conflict of law rules. Any dispute relating to the interpretation, execution, or breach of the contract will be submitted to the exclusive jurisdiction of the courts of the Canton of Geneva, Switzerland. Recourse to the Federal Supreme Court is reserved.